| IT Infrastructure Library™ (ITIL®) is the international standard for best practices in IT Service Management. Our ITIL certification training can empower your organization through adoption of IT Service Management. We offer a full range of courses, from basic awareness and ITIL implementation planning, including ITIL v3 Foundation, which offers an overview of the Service Lifestyle and Service Capability modules, to the Expert level of ITIL certification. | |||
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| ITIL® v3 Certifications The IT Infrastructure Library™ (ITIL) defines a holistic process framework that recasts IT from a product developer to a service provider. In this way, IT aligns with the needs of the business by proactively managing all aspects of the production environment.. Read more...
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| ITIL v3 Foundation Certification The ITIL v3 Foundation Certificate in IT Service Management provides IT professionals and managers with the essential skills needed to deliver customer-centric, cost-justified, and business-driven IT services. Read more...
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| ITIL v3 Intermediate Modules Following ITIL Foundation, you can specialize your expertise at the Intermediate ITIL level, which offers two education paths, or streams. The first, ITIL Service Lifecycle, consists of five modules that are ideal for managers... Read more...
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| ITIL Managing Across the Lifecycle (MALC) FThe MALC qualification is the capstone of the ITIL Intermediate level. Because this qualification requires in-depth knowledge of the ITIL lifecycle and its principles, you may train for and take the exam only after earning... Read more...
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| ITIL Expert Certification Obtaining the ITIL Expert certification demonstrates an advanced understanding of ITIL. To take the exam, you must have an ITIL v3 Foundation Certificate or v2-to-v3 Bridge certificate and 17 credits from the ITIL v3 Intermediate... Read more...
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| ITIL Master Qualification Senior-level IT service managers, executives, and consultants with more than five years of relevant experience and who have earned the ITIL Expert certification are eligible to earn the ITIL Master qualification. Read more...
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