The ITIL v3 Foundation Certificate in IT Service Management provides IT professionals and managers with the essential skills needed to deliver customer-centric, cost-justified, and business-driven IT services. Our ITIL v3 Foundation course helps IT leaders understand ITIL terminology, processes, and innovations that can change the way they do business.
The ITIL v3 Foundation Certificate is worth two credits in the ITIL v3 Qualification Scheme.
